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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Citrus

August 25, 2025

5  out of  5
rating by C Citrus
"Tessa was a great help to me while I was in a pinch and needed fast, same-day service. Anyone would be lucky to work with her!"
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Dylan Cranden

August 14, 2025

5  out of  5
rating by Dylan Cranden
"Always a pleasure working with the team here. Tessa Dunne has been a huge help, being very informative on any questions I’ve had, provides thorough breakdowns of policies, and an absolute delight to work with through and through!"
We responded:
"Thanks Dylan! "
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Kerry Larson

August 12, 2025

5  out of  5
rating by Kerry Larson
"Micah is always amazing and most recently I worked with Tessa Dunne and she was knowledgeable, accommodating and expedient. Highly recommend working with this office for all your insurance needs!"
We responded:
"Thanks for taking the time to leave a review Kerry! We appreciate you trusting our office with your insurance plan. "
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Adam “Adamsauce”

August 1, 2025

5  out of  5
rating by Adam “Adamsauce”
"Great customer service. Tessa helped me through the process and made it so painless! A great group of people and great prices to boot!"
We responded:
"Thanks for taking the time to leave a review Adam. Tessa does a wonderful job of starting policies for our new customers. We look forward to servicing your insurance plan for a long time to come! "
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Christina Efstathiou

July 31, 2025

5  out of  5
rating by Christina Efstathiou
"Im lucky and so far so good!they are a good state farm agency And Thank you for being there for me and my family Micah Stoddard"
We responded:
"Thank you for leaving us a review Christina! We appreciate you and your trust in our office. "
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Sandy Rhoades

July 1, 2025

5  out of  5
rating by Sandy Rhoades
"We needed renter's insurance and Tessa was very responsive and educated us through all of our options. Her responsiveness was great. We ended up purchasing the insurance through her."
We responded:
"Thank you for the review! Tessa has been doing an amazing job helping our new customers set up their insurance plans. We appreciate you taking time to leave us a review. "
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Hisham Kholidy

June 23, 2025

5  out of  5
rating by Hisham Kholidy
"Thank you Micha and your team. I recently joined State Farm, and you provided awesome help on the whole process. I decided not only to get the rental insurance but also the auto insurance after your discussion."
We responded:
"Thank you for taking the time to leave a review and trusting our office to help with your insurance in IL. "
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lisa Pearson

June 22, 2025

5  out of  5
rating by lisa Pearson
"Tessa was very helpful by making sure I choose the right plan, very polite very engaged and return all phone calls promptly. She’s the best. it’s a pleasure talking and working with Tessa!"
We responded:
"Thanks Lisa! We appreciate the review and the kind words. "
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itsjustizzy

June 20, 2025

5  out of  5
rating by itsjustizzy
"was tired of Progressive charging me a ton for full coverage, and they wanted to increase my monthly price by 1/3. So i decided to try state farm for a quote online. they paired me with my BDC rep, Tessa, and she made it sooooo easy to do. Didn't have to talk on the phone ONCE. got everything done via email and text. saved myself $30 a month on insurance on my car, and was able to add my boyfriend as a primary driver as well. As you know, a 21 yr old man is NOT cheap to insure, but adding him lowered my payment! Tessa hooked me up with life insurance too, and Im still paying less than I was paying at progressive for just a car. HUGE shoutout to her for making things so smooth and saving me money!"
We responded:
"Love everything about this review. Thank you for taking the time to share your experience. Tessa is doing a wonderful job! "
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Dr. Ruth

June 16, 2025

5  out of  5
rating by Dr. Ruth
"Tessa Dunne was brilliant in how she reached out to me by texting an auto quote. I called her back the next business day and switched our home & auto insurance to her. Tessa was very professional, yet down to earth. She had all of the information I needed at her fingertips and if she didn't, she was able to find me that info in record time. She was a delight to talk with, very organized and sent my documents in a super timely fashion. Tessa heard me and respected me. I am very excited to be a customer of State Farm and look forward to working with Tessa and the team. Within a matter of less than an hour, we reviewed both policies line by line, documents were reviewed and e-signed, all my questions were answered - and I was completely insured before the call was over. Thank you, Tessa!"
We responded:
"Thank you for the thoughtful review, Dr. Ruth! Tessa does a wonderful job helping our new customers move over to State Farm and our agency. Allison, our Office Manager and I look forward to servicing your insurance plan moving forward. Please let us know if there is anything we can do to make life a little easier! "
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kenny veopraseuth

June 12, 2025

5  out of  5
rating by kenny veopraseuth
"I recently switch insurance with State Farm and Tessa Dunne was helping me throughout the whole process! She offered great costumer service! She was on top of everything and made things fast and easy! Highly recommend her with questions or concerns!"
We responded:
"Thanks Kenny! Appreciate you taking the time to leave a review. "
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Autumn Rogers

June 3, 2025

5  out of  5
rating by Autumn Rogers
"Micha and his team are great. We were previously clients of his years ago and recently rejoined State Farm and his team is still as great. Shout out to Tessa, she was an awesome help on the whole process from start to finish with my personal and commercial auto insurance. They even wrote us a hand written thank you card. Love that we are back with our home town local agent! Thanks guys!"
We responded:
"Thank you so much for giving our office another chance. Allison and I will be here for you as you move forward with our agency. Tessa does a wonderful job onboarding customers to State Farm. Thank you for the review, and thanks again for trusting our office with your insurance plan! "
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Colin Kruse

May 15, 2025

5  out of  5
rating by Colin Kruse
"Tessa Dunne is very helpful and helped me with my quote to get it very affordable"
We responded:
"Thanks for the review, Colin! "
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Lisa Lewis

May 1, 2025

5  out of  5
rating by Lisa Lewis
"Tessa helped me save on my car insurance!! She was great to work with!!"
We responded:
"Thanks for the review Lisa -- we appreciate your trust in our agency! "
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Donald Spatny

April 23, 2025

5  out of  5
rating by Donald Spatny
"I requested rates for auto insurance on one of many sites that email me and Tessa contacted me and spent time and effort to offer me several plans and then tailor my coverage. I got exactly what I wanted and at a rate I was satisfied with. Tessa went out of her way to convert a "cold call" into a satisfied client. Thanks Tessa for your time and expertise. You're the kind of agent that understands "customer service" and you make a great impression for your agency."
We responded:
"Appreciate the feedback and the review. Thanks for trusting Tessa and our office with your insurance! "
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Ryan

April 19, 2025

5  out of  5
rating by Ryan
"Great experience with Tessa. Very eager to help, explained everything clearly, made the entire process of insuring my dream car significantly less complicated and overwhelming. Very pleased with my experience."
We responded:
"Excellent -- happy to hear the process went well with Tessa. Thank you for the review and trusting our office with your insurance! "
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cha26cha123

April 8, 2025

5  out of  5
rating by cha26cha123
"Has a Great Experience with Tessa Dunne. She was great at educating me on my policy also she was a pleasure to work with.. If you need a quote just ask for her.. she is very transparent .. Thanks again Tessa Dunne!!!"
We responded:
"Transparency and communication are the pillars of success! We appreciate the review and your trust in our agency. Thank you "
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Tim Stach

April 8, 2025

5  out of  5
rating by Tim Stach
"Tessa was so helpful and knowledgeable. I’m very happy with the work she put in! I couldn’t feel better about the change in coverage and the team."
We responded:
"Thank you Tim -- Tessa is a huge asset to the team. We appreciate you trusting our office with your insurance plan. "
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Quyler Dahlberg

April 4, 2025

5  out of  5
rating by Quyler Dahlberg
"Brooke made switching from a competitor a breeze! She was easy to chat with, definitely knowledgeable about life in our area (rather than someone who has never even heard of DeKalb), and was welcoming. Great service and best prices."
We responded:
"Thank you for the honest review -- we appreciate you joining State Farm through our agency! "
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Alfred Kang

March 30, 2025

5  out of  5
rating by Alfred Kang
"Tessa has been a huge help in getting my insurance sorted out, with regular updates and being available to answer any questions or concerns!"
We responded:
"Thank you for trusting our office with your insurance plan. We appreciate your business! "
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Jordan Rivera

March 28, 2025

5  out of  5
rating by Jordan Rivera
"Great customer services and prices. Tessa Dunne was so helpful when going through all the different coverage!"
We responded:
"Thanks Jordan! Appreciate you leaving a review. "
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Jordan Draves

March 28, 2025

5  out of  5
rating by Jordan Draves
"Tessa gave me options and helped me figure out what was best for me, she was extremely informative, and a pleasure to work with, unlike most insurance experiences. They also didn't spam me with phone calls which was really nice."
We responded:
"Appreciate the honest feedback -- Tessa is a natural! "
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Israel Castillo

March 21, 2025

5  out of  5
rating by Israel Castillo
"Hi I had a great experience with Tessa helping with my car insurance. She was able to lower my car insurance with only some simple questions"
We responded:
"Thanks Israel - Tessa does a great job! "
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April Kyes

March 20, 2025

5  out of  5
rating by April Kyes
"Ms. Dunne is awesome! Exact with information, follows up and finds out whatever you need to know. Seamless process!"
We responded:
"Thank you April for taking time to leave us a review. Tessa has been doing a fantastic job helping our new customers. Our agency looks forward to serving your insurance plan for a long time! "
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George Geliniatis

March 7, 2025

5  out of  5
rating by George Geliniatis
"Tessa was very helpful and informative."
We responded:
"Thank you for taking the time to leave a review! "